Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use the Navkaar Jewellers Platform, including any mobile or web interfaces, services, and APIs (collectively, “Service”). By accessing or using the Service, you consent to the practices described in this policy.

We are committed to protecting your privacy and handling your personal information with care. We follow industry standards and take reasonable measures to maintain the security of your personal information.

1. Information We Collect

We collect information that you provide directly when you interact with the Service, and information that is automatically collected when you visit, browse, or use the Service.

Personal Information: This includes data you directly provide such as name, email address, phone number, mailing address, transaction information, account credentials, and other identifiers needed to deliver our services or manage your account.

Device & Usage Information: We may automatically collect information about your device and service usage including IP address, browsing patterns, cookies, device identifiers, and interaction data for analytics and operational purposes.

2. How We Use Your Information

We use the collected information for the following purposes:

• To operate, maintain, and improve the Service.
• To process transactions, verify identity, and deliver products or services.
• To send you confirmations, updates, security alerts, and support messages.
• To personalize your experience and provide tailored content or recommendations.
• To perform analytics and monitor usage patterns for service optimization.
• To send promotional materials if you have opted into marketing communications with an option to opt out at any time.

3. Cookies & Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to collect information about your interactions with the Service, help make the Service function, analyze trends, and provide customized content. You may control cookies via your browser settings; however, disabling some cookies may affect functionality.

4. Information Sharing

We do not sell or rent your personal information. We may share your information in limited circumstances, such as:

• With service providers and trusted partners to support operations (e.g., payment processors, hosting).
• When required by law or legal process, to enforce policies, or protect user safety.
• In connection with a corporate event such as a merger or acquisition where personal data continues to be protected.

5. Data Security

We implement reasonable technical and administrative safeguards to protect personal information from unauthorized access, destruction, loss, or alteration. Despite these measures, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service, fulfill legal obligations, resolve disputes, enforce agreements, or as otherwise permitted under applicable law. Once the information is no longer necessary, we remove or anonymize it.

7. Children’s Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will promptly delete it.

8. Your Privacy Rights

You may have the right to access, correct, update, or request deletion of your personal information. You may also unsubscribe from marketing communications at any time via provided unsubscribe links or by contacting us at support@navkaarjewellers.in.

For more information on your rights and choices, or if you want to exercise a specific right, please contact us.

9. Third-Party Links

The Service may link to third-party websites and services not controlled by Navkaar Jewellers. This Privacy Policy does not apply to those third parties; we encourage you to review their privacy policies before providing personal information.

10. Changes to Our Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. We encourage periodic review of this page. Continued use of the Service following updates signifies acceptance of the changes.

11. Contact Information

For support, privacy requests, or questions about this policy, please contact:

Email: support@navkaarjewellers.in

Phone: +91-XXXXXXXXXX

Address: Navkaar Jewellers, Korba, India